COMMUNITY MENTAL HEALTH

AFFILIATION OF MID MICHIGAN

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MICHIGAN MISSION-BASED PERFORMANCE INDICATOR SYSTEM, VERSION 6.0

Revised 11/22/2005

Note:  Indicators that can be constructed from encounter or quality improvement data or cost reports are marked with an *.

ACCESS DOMAIN

Definition of Access:  the ease with which care can be initiated and maintained

Indicators:

1.  The percent of children and adults receiving a pre-admission screening for psychiatric inpatient care for whom the disposition was completed within three hours.
bulletStandard = 95% in three hours
bulletQuarterly report
bulletPIHP for all Medicaid beneficiaries
bulletCMHSP for all consumers
2.  The percent of new persons receiving a face-to-face assessment with a professional within 14 calendar days of a non-emergency request for service.
bulletStandard = 95% in 14 days
bulletQuarterly report
bulletPIHP for all Medicaid beneficiaries
bulletCMHSP for all consumers
bulletScope:  MI adults, MI children, DD adults, DD children, and Medicaid SA
3.  The percent of new persons starting any needed on-going service within 14 days of a non-emergent assessment with a professional.
bulletStandard = 95% in 14 days
bulletQuarterly report
bulletPIHP for all Medicaid beneficiaries
bulletCMHSP for all consumers
bulletScope:  MI adults, MI children, DD adults, DD children, and Medicaid SA
4.a.  The percent of discharges from a psychiatric inpatient unit who are seen for follow-up care within seven days.
bulletStandard = 95%
bulletQuarterly report
bulletPIHP for all Medicaid beneficiaries
bulletCMHSP for all consumers
bulletScope:  All children and all adults (MI, DD) - Do not include dual eligibles (Medicare/Medicaid) in these counts.
4.b.  The percent of discharges from a substance abuse detox unit who are seen for follow-up care within seven days.
bulletStandard = 95%
bulletQuarterly report
bulletPIHP for all Medicaid beneficiaries - Do not include dual eligibles (Medicare/Medicaid) in these counts.
5.  *The percent of Medicaid recipients having received PIHP managed services.
bulletQuarterly report (MDCH calculates from encounter data)
bulletPIHP for all Medicaid beneficiaries
bulletScope:  MI adults, MI children, DD adults, DD children, and SA
6.  The percent of face-to-face assessment with professionals that result in decisions to deny CMHSP services.
bulletQuarterly report
bulletCMHSP
bulletScope:  all MI/DD consumers
7.  The percent of Section 705 second opinions that result in services.
bulletQuarterly report
bulletCMHSP
bulletScope:  all MI/DD consumers

 

ADEQUACY/APPROPRIATENESS DOMAIN

Definition of adequacy:  the provision of the right services, in the right amounts, for the right duration of time, given the current state of knowledge

Indicators:

8.  *The percent of Habilitation Supports Waiver (HSW) enrollees during the quarter with encounters in data warehouse who are receiving at least one HSW service per month in addition to supports coordination.
bulletQuarterly report (MDCH calculates from encounter data)
bulletPIHP
bulletScope:  HSW enrollees only

 

EFFICIENCY DOMAIN

Definition of efficiency:  the level of outcome achieved for a given level of resource expenditure, perhaps adjusted for case mix and severity

Indicators:

9.  *The percent of total expenditures spent on managed care administrative functions for CMHSP and PIHPs.
bulletAnnual report (MDCH calculates from cost reports)
bulletPIHP for Medicaid administrative expenditures
bulletCMHSP for all administrative expenditures

 

OUTCOMES DOMAIN

Definition of outcomes:  changes in a consumer's current or future health status, level of functioning, quality of life, or satisfaction that can be attributed to the care provided

Indicators:

10.  *The percent of adults with mental illness and the percent of adults with developmental disabilities served by CMHSPs and PIHPs who are in competitive employment.
bulletAnnual report (MDCH calculates from QI data)
bulletPIHP for Medicaid adult beneficiaries
bulletCMHSP for all adults
bulletScope:  MI and DD consumers
11.  *The percent of adults with mental illness and the percent of adults with developmental disabilities served by CMHSPs and PIHPs who earn minimum wage or more from employment activities (competitive, supported or self employment, or sheltered workshop).
bulletAnnual report (MDCH calculates from QI data)
bulletPIHP for Medicaid adult beneficiaries
bulletCMHSP for all adults
bulletScope:  MI and DD consumers
12.  The percent of children and adults readmitted to an inpatient psychiatric unit within 30 days of discharge.
bulletStandard = 15% or less within 30 days
bulletQuarterly report
bulletPIHP for all Medicaid beneficiaries
bulletCMHSP
bulletScope:  All MI and DD children and adults - Do not include dual eligibles (Medicare/Medicaid) in these counts
13.  The annual number of substantiated recipient rights complaints per thousand persons served, in the categories of Abuse I and II, and Neglect I and II.
bulletAnnual report
bulletPIHP for Medicaid beneficiaries
bulletCMHSP
bulletScope:  MI and DD only
14.  The semi-annual number of sentinel events per thousand Medicaid beneficiaries served (MI adults, MI children, persons with DD, HSW enrollees, Children's Waiver enrollees, and SA).
bulletSemi-annual report
bulletPIHP for Medicaid beneficiaries
bulletCMHSP for Children's Waiver beneficiaries
bulletScope:  MI, DD and SA children and adults
15.  The number of suicides per thousand persons served (MI, DD).
bulletAnnual report
bulletCMHSP
bulletScope:  MI and DD children and adults